21+ Only

Responsible Gaming at d111

Gaming should always be fun, not a burden. d111 is committed to keeping every player across Bangladesh safe, informed, and in control.

Gaming for Entertainment, Not Escape

At d111, we believe that online gaming — whether cricket betting, live casino, or slots — is a form of entertainment that millions of players in Dhaka, Chittagong, Sylhet, and across Bangladesh enjoy every day. Our platform is built to be a fun, fair, and secure space for adults aged 21 and above. We want every session to feel enjoyable, and we are committed to making sure it stays that way.

However, we also recognise that for some players, gambling can shift from a leisure activity into something harder to manage. When that happens, it stops being fun and can cause real harm to you and the people you care about. Responsible gaming is not just a policy at d111 — it is a core value that guides how we build our platform and how we support our community.

Important: d111 is strictly for players aged 21 and above. We take age verification seriously and reserve the right to request identity documents at any time. If you are under 21, please do not register or place bets on our platform.

Our Player Protection Tools

Self-Exclusion

Request a voluntary break from d111 for 30, 90, or 180 days — or permanently close your account if needed.

Deposit Limits

Set daily, weekly, or monthly deposit caps to keep your spending within a comfortable budget. Limits take effect immediately.

Time-Out

Need a short breather? Activate a 24-hour, 7-day, or 30-day time-out. Your account will be paused and no bets can be placed.

Loss Limits

Define the maximum amount you are comfortable losing in a given period. Once reached, further betting is blocked until the period resets.

Activity Tracker

View a complete history of your bets, deposits, and withdrawals at any time from your account dashboard.

Reality Checks

Opt in to on-screen reminders that show how long you have been playing, helping you stay aware of your session length.

Our Commitment to Safe Play

d111 takes its responsibility to players across Bangladesh seriously. We apply SSL encryption to protect your data, and our games use certified RNG (Random Number Generator) technology to ensure fairness. We do not target vulnerable individuals with aggressive promotional offers, and we do not send marketing communications to players who have self-excluded.

Our responsible gaming programme covers the following key areas:

  • Strict 21+ age gate on registration and during ongoing identity checks
  • Player-set account controls (deposit limits, loss limits, time-outs, self-exclusion) accessible 24/7
  • Staff trained to identify signs of problem gambling and refer players to support
  • Transparent odds and fair play certified by independent third-party auditors

Could Gambling Be Affecting You? Ask Yourself:

  • Do you gamble with money that was meant for rent, bills, or food?
  • Do you find yourself chasing losses — betting more to win back what you lost?
  • Has gambling caused arguments with family or friends in Dhaka or elsewhere?
  • Do you feel restless or irritable when you try to reduce or stop gambling?
  • Do you hide your gambling activity from people close to you?

Tips for Staying in Control

Playing smart means you can enjoy d111 for longer and keep the experience positive. Here are some habits that experienced players swear by:

  • Set a strict weekly budget before you start and treat it like an entertainment expense — not an investment.
  • Never chase losses. If your session has gone over budget, close the app and come back another day.
  • Use our deposit limit and time-out tools proactively — set them before you feel you need them.
  • Take regular breaks, especially during long BPL or T20 World Cup live betting sessions.
  • Keep gambling as one of many leisure activities — not the only one. Spend time with family, watch cricket, and enjoy life in Bangladesh beyond the screen.

Remember: every bet you place should be a conscious choice, not a compulsion. d111 is here to entertain you — and we are equally here to support you if things get tough.

Need Help? Contact Our Support Team

If you are worried about your gambling habits, or if you believe a family member in Bangladesh may be struggling, please reach out. Our support team is available around the clock and will treat your enquiry with the utmost discretion and care.

[email protected]

Responsible Gaming — Frequently Asked Questions

Log in to your d111 account and navigate to the Responsible Gaming section in your account settings. From there you can set daily, weekly, or monthly deposit limits. Once a limit is in place it takes effect immediately, and any request to increase a limit is subject to a mandatory 7-day cooling-off period.

Self-exclusion means voluntarily blocking yourself from accessing your d111 account for a chosen period. You can select 30, 90, or 180 days, or request permanent closure. To activate, go to Account Settings, then Responsible Gaming, and choose Self-Exclusion. Alternatively, email our support team at [email protected] and we will process the request immediately.

No. d111 is strictly for adults aged 21 and above. We enforce age verification at the registration stage and may request additional identity documents during account review. Any account found to be operated by a person under 21 will be suspended and all funds returned in line with our Terms and Conditions.

The first step is acknowledging the concern — that takes real courage. Contact our support team at [email protected] and request a self-exclusion or account review. We will respond promptly and without judgment. You can also use the self-assessment checklist on this page as a starting point to understand your relationship with gambling.

No. Once you activate a self-exclusion, d111 will immediately remove you from all marketing and promotional communications. You will not receive bonus offers, match notifications, or any other promotional material for the entire duration of your exclusion period.

Ready to Play Responsibly?

Explore d111's games with confidence. Set your limits, stay in control, and enjoy cricket, slots, and more.