Terms & Conditions

1. Acceptance of Terms

By accessing, registering, or using any part of the d111 website or mobile platform, you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions. These terms form a legally binding agreement between you (the user) and d111. If you do not agree with any part of these terms, you must discontinue using our services immediately.

d111 reserves the right to modify, update, or replace these Terms & Conditions at any time without prior notice. It is your responsibility to review this page periodically. Your continued use of the platform after any changes constitutes acceptance of the revised terms.

2. Eligibility and Account Registration

To register and use d111's services, you must meet the following eligibility criteria. d111 is intended exclusively for adults. Underage gambling is a serious offence and is strictly prohibited on this platform.

• You must be at least 21 years of age (21+ only) to create an account and participate in any betting or gaming activity on d111.
• You must provide accurate, current, and complete personal information during registration, including your full name, date of birth, and a valid contact method.
• Each individual is permitted to hold only one active account. Opening duplicate or multiple accounts is strictly prohibited and may result in immediate suspension of all associated accounts.
• You must not be a resident of a jurisdiction where online gambling is explicitly prohibited by local law. It is your responsibility to verify the legality of online gaming in your location.
• d111 reserves the right to request identity verification documents (KYC) at any time to confirm your eligibility. Failure to provide these documents may result in account restrictions.

d111 employs age-verification measures to prevent underage access. We take this obligation seriously and cooperate fully with any investigation related to underage use of our platform.

3. Account Responsibilities

Once your account is created, you are solely responsible for all activity that occurs under your login credentials. d111 will not be held liable for losses arising from unauthorised account access caused by your own negligence.

• Keep your username and password strictly confidential. Do not share your login credentials with any third party, including family members or friends.
• Notify d111 immediately if you suspect unauthorised access to your account or any security breach by contacting our support team.
• You are responsible for ensuring that all information associated with your account remains accurate and up to date. Outdated or false account information may lead to account suspension.
• Players must use only payment methods registered in their own name. Third-party deposits or withdrawals are not permitted and may trigger a fraud investigation.

d111 reserves the right to close or suspend any account where there is reasonable suspicion of fraudulent activity, terms abuse, or multiple account usage. Any balance remaining in a fraudulently obtained account may be confiscated.

4. Deposits and Withdrawals

d111 supports a range of local and international payment methods, enabling players across Bangladesh to fund their accounts and withdraw winnings conveniently. All transactions are processed in Bangladeshi Taka (BDT).

• Accepted payment methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard.
• Minimum deposit and withdrawal amounts apply and are displayed on the cashier page. d111 reserves the right to update minimum and maximum transaction limits at any time.
• Withdrawal requests are processed within 1-3 business days, subject to completed KYC verification. Incomplete verification may delay or suspend a withdrawal request.
• d111 does not charge internal fees on standard deposits or withdrawals, however, your payment provider may apply their own transaction charges. Check with your provider before transacting.

All deposits must be used for gaming purposes. Depositing funds without gaming activity may be flagged as money laundering and investigated accordingly. d111 complies with applicable anti-money laundering (AML) guidelines.

5. Bonuses and Promotions

d111 offers various bonuses and promotional offers, including welcome bonuses, reload bonuses, free spins, and seasonal promotions tied to events such as the BPL, IPL, and Eid. All bonuses are subject to the following conditions.

• Bonuses are credited to your account on a per-promotion basis. Each promotion specifies its own minimum deposit requirement, eligibility criteria, and wagering requirement.
• Standard wagering requirements for welcome bonuses are stated in the specific promotion's terms. Bonus funds and any winnings derived from them cannot be withdrawn until the rollover requirement has been fully met.
• Bonuses may not be combined unless explicitly stated in the promotion terms. Only one welcome bonus is available per new player account.
• d111 reserves the right to cancel, amend, or withdraw any promotion at any time without prior notice. Where a bonus has been obtained by fraudulent or deceptive means, it will be voided and any associated winnings forfeited.

For full details on active promotions, visit the promotions section within your d111 account or contact our support team. Promotional terms are incorporated into these Terms & Conditions by reference.

6. Prohibited Activities

To maintain the integrity of our platform and ensure a fair gaming environment for all users, the following activities are strictly prohibited on d111.

• Colluding with other players, using automated software (bots), or employing any form of artificial intelligence to gain an unfair advantage in any game or betting market.
• Exploiting software errors, loopholes, or system glitches to gain financial advantage. Any winnings obtained through such exploitation are void and subject to forfeiture.
• Using the d111 platform for any form of money laundering, fraudulent chargebacks, or other financial crimes. Such activity will be reported to the relevant authorities.
• Harassing, abusing, or threatening other players or d111 staff members through any communication channel, including live chat, email, or social media.
• Opening accounts on behalf of another person, or allowing a third party to use your account. Each account must be used solely by the registered account holder.

Violation of any of the above provisions may result in immediate account suspension, forfeiture of balances, and referral to law enforcement agencies where applicable.

7. Game Rules and Fair Play

All games available on d111 — including cricket betting, live casino tables, and slot titles — operate under the specific rules displayed within each game interface. It is your responsibility to read and understand these rules before placing any bet or wager. Ignorance of game rules is not accepted as grounds for dispute.

d111 uses certified Random Number Generator (RNG) technology to ensure that all game outcomes are determined fairly and without manipulation. Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi are independently audited to confirm the integrity of their games. d111 does not influence game outcomes in any way.

8. Responsible Gaming

d111 is committed to promoting responsible gaming. We believe that gambling should be an enjoyable form of entertainment, not a financial strategy or escape from personal problems. We actively encourage all players to set limits and stay aware of their gaming habits.

• Set deposit limits, loss limits, and session time limits via your account settings to maintain control over your gaming activity.
• Request a self-exclusion period (ranging from 30 days to permanent exclusion) if you feel your gaming is becoming problematic. Contact our support team to activate this feature.
• Players aged 21 and above only. Minors are strictly prohibited from using d111. If you know someone who may be at risk from problem gambling, encourage them to seek professional support.

For further guidance on responsible gaming practices, please visit our dedicated Responsible Gaming page, where you will find self-assessment tools, support resources, and detailed guidance on managing your gaming behaviour.

9. Intellectual Property

All content on the d111 platform — including but not limited to text, graphics, logos, icons, images, audio and video clips, game interfaces, and software — is the exclusive intellectual property of d111 or its licensed third-party providers. This content is protected under applicable copyright and trademark laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the d111 platform for personal, non-commercial purposes only. Any reproduction, distribution, modification, creation of derivative works, public display, or exploitation of the platform's content without the express written permission ofd111 is strictly prohibited and may result in legal action.

10. Limitation of Liability

To the fullest extent permitted by applicable law, d111 shall not be held liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform. This includes but is not limited to loss of funds, loss of data, loss of profits, or any interruption to service caused by technical issues, maintenance, or circumstances beyond our control.

d111 makes no warranties, express or implied, regarding the uninterrupted availability of the platform, the accuracy of odds or game results, or the suitability of any game for a particular purpose. Your use of d111 is entirely at your own risk.

11. Amendments to Terms

d111 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Changes take effect immediately upon publication on this page. Where changes are material, d111 may notify registered users via email or an in-platform notification, however this is not guaranteed in all cases.

It remains your responsibility to check this page regularly for updates. Continued use of d111 after any amendments constitutes your acceptance of the revised Terms & Conditions in full.

12. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with applicable laws. Any disputes arising from your use of d111 that cannot be resolved through our internal complaints procedure will be subject to the exclusive jurisdiction of the competent courts.

d111 operates as a safe and reliable platform committed to fair play, player protection, and responsible gaming standards. Any claim or dispute must be raised within 30 days of the event giving rise to it; claims raised after this period may not be accepted.

13. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, our support team is available 24/7 to assist you. We aim to respond to all enquiries within 24 hours (Bangladesh Standard Time, UTC+6).

You can reach our support team at: [email protected] — please note this email address is for correspondence only and is not a clickable link.